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Their idea station is almost a great idea. It really makes you feel like AD is listening and cares. As long as you aren't paying much attention. If you actually really care and pay attention you will notice that the idea station is a place to make people feel heard. Not actually a place to do any good.
The same goes for the forums and the people who run around the internet trying to stomp out fires. On their facebook page or on other reviews online there is always an Autodesk employee there saying “We really want your input and we really want you to help us improve”. But then a dozen people can all be yelling the same thing begging for something to change or improve and if it's not on AD's task list it doesn't get touched for who knows how long.
I am not writing this in hopes that it will stop people from using F360. Honestly I hope it gets enough visibility and popularity to give AD more incentive to improve these things. Yelling about them on the forums definitely hasn't. Maybe more of a public audience will. And on that note please share this anywhere you can.
With that said maybe this will help someone make their decision about whether they want to jump into F360 or just keep looking. I can tell you right now that with their current pricing and knowing what I know now I would just keep walking. That is as a business owner who needs stable capable software. If you are your average DIYEr, the type of person who could fall under their free user pricing this software is a great bang for the buck and would very likely be worth the small inconveniences.
This could be really great software if the development team just pulled their heads out of their butts on some really stupid stuff.
While they tout this as being production ready software there are still a ton of bugs and a ton of crashes. I think the crashes have been worse for me than average but if you look on the forums you can find people with similar issues. I have crashes all the time. If I am doing a lot of CAD this can be several times a day. Their crash recovery has gotten better and now I rarely loose data or get set back too far but sometimes I do.
If you care to know in more detail why I will share more examples.
1. Every single update many of my settings are changed. I have to go back in and reset grids, CAM settings and other things.
3. Marketing promises the world every update. Development delivers 1/1000 of that. Then admin get cranky when people complain about not getting what was promised.
4. No beta channel. Most of this stuff would be irrelevant if they had a beta version and a stable version that was purely just stable. Or even if there wasn't a stable version yet. Had I subscribed to a Beta when I started F360 well then it is what it is. But when you get sold on production ready software it better be somewhere close to that.
Unfortunately I left Freecad because I couldn't afford to be using Beta development software. I couldn't afford to invest a lot of time into helping them improve their software. I needed stable, functional software that allowed me to work efficiently.
Now I pay for my software and get the honor of volunteering to help them improve it.
6. 3 steps forward two steps back. Every time they add something or fix something it messes up something else. Then every time they change something you have to spend a day learning how to do it again.
7. Pay us for your production ready product but volenteer your time like this is a FOSS community.
Every time I complain about something being broken, wrong or a bug on the forums they want me to spend my time to make videos and examples of what it's doing. They want me to share my files and information so they can play with them and see the problems. Many of these things they could replicate in house in 30 seconds but instead they would rather I spent 30 min making a vid or uploading examples to the forums.
a. This means that I am volunteering massive amounts of time to help improve the software that I pay for and that was sold to me as production ready, to help them improve their software so they can sell it to more people and make more money off of it.
b. There is no sense of privacy. I look at CAD design as a private thing. If you use CAD professionally then chances are most of your work is protected under NDAs or is at least somewhat private or sensitive. Having someone immediately ask me for my work so they can see the problem file feels about the same as someone on the internet asking me to post a picture of my junk. It's not an environment I feel comfortable in. In fact I would usually rather post a picture of my junk.
c. I am a business owner who works 80 hours a week. When it's 11 PM and I am under a deadline to get a project done I don't have an hour to volunteer to troubleshooting when I just lost an hour due to my CAD software not working properly.
8. Idea station, forum or other, when someone tells you that something is actually wrong with your software, whether it's aligned dimensions in drawings not working properly, sketching not working properly or anything else this should be made a top priority to fix. It should not need a certain number of votes. It should not take 5 months to fix.
10. Information has disappeared regularly. A few files have gone corrupted or have caused catastrophic failure but more often it's things like your CAM library disappearing and needing to spend two hours figuring out where it went and how to get it back.
11. Run new features parallel until they are voted in or at least as capable. Give users the right to choose between the old way and the new way until everyone is happy with the new way.
This has happened with the browser interface, the CAM interface and dozens of other things.
For the general DIYer or anyone who can use this for free for personal use and just messing around or for small projects that aren't under a tight time restriction I think you would be for the most part very happy with this software.
For the startup companies, or small one person businesses where money is more valuable than time proceed with caution. If your time isn't worth much of anything you could still come out better off than you would spending thousands on other CAD software.
For bigger companies who have to pay their employees for their time. Your dollar is still best spent on high end CAD software. The money spent on the software will be higher but the money saved on your employees not wasting their time dealing with bugs, shortfalls and lack of features or capability will be enough that you will still come out ahead.
Fortunately I am still a small one person business and my time apparently isn't worth anything.
If I had an employee making $20/hr and if I paid that employee for all the time I have lost or wasted on F360 with that money I could have bought a seat of NX and a good CAM program.
courtesy of webmatter.de